THE TEAM

Liz Dodd
BSc BVetMed MRCVS
Veterinary Surgeon
Clinical Director

liz_dodd

I grew up with a variety of family pets on the south coast of Hampshire. I qualified from the Royal Veterinary College, London in 1995. During my studies I regularly saw practice at Kirkby Stephen and it was no surprise to my family that I came north to Garstang for my first job. Initially I wanted to be a cow vet but was gradually drawn towards the smaller animals as jobs changed. I joined Highgate in 2001 concentrating on the companion animal side of the then mixed practice. I am the clinical coach for our trainee vet nurse and oversee her learning in practice. The best part of my job is meeting people and chatting to them and their pets. My particular interests are eyes, small furries and surgery.
When not at work I look after a black Labrador, 2 siamese cats, 2 rabbits, 8 hens, 1 goldfish, 2 children and a husband (not necessarily in that order!). I live out of town and have helped in the restoration of our house. I enjoy being outside, walking or gardening and like to bake with the children. I try to find time to read – usually an autobiography.

 
Marcelle Cassar
BVSc (Hons), MRCVS
Veterinary Surgeon

marcelle-cassar

Highgate Vets and I paired up permanently in 2010 after a period of maternity locum cover – I’m eternally grateful to Liz Dodd’s Tom for coming along! I’ve worked in Cumbria/North Lancashire for most of my career, but did live and work in Mauritius for six months to run a neutering clinic for the MSPCA – a girl’s gotta get some sun!
My professional interests span both medicine and surgery; I love the challenge of dermatology cases and am equally excited by both soft tissue, dental and orthopaedic surgery. Presently I’m studying to attain the Certificate in Canine Rehabilitation and Physiotherapy and aim to promote and offer the benefits of physical therapy to all our clients pets, old or young and especially after orthopaedic procedures.
When not at work, I spend my time looking after 4 tortoises, chickens, a cat and my lovely dog Lottie. Exploring the Lakes has never lost its appeal; I love fell walking and cycling and am about to swop my boots for a wetsuit and get in the water this summer! Having recently acquired an allotment, any remaining spare time and energy will be directed at persuading fruit and veg to grow up here in the Lake District climate!
 
Rachel Brown
BVetMed MRCVS
Veterinary Surgeon

Rachel Brown, vet, Highgate, Kendal

Originally from leafy Worcestershire in the Midlands, I qualified from the Royal Veterinary College in London in 2013. I spent the next 3 years working in a busy mixed practice based around Newcastle-Upon-Tyne treating everything from pets and horses to reindeer and once even a caiman crocodile. My particular interests are oncology (the treatment of cancer) and feline medicine.I made the move across to the Lakes to join the Highgate team in August 2016 to focus on pet healthcare and to explore the beautiful landscape. I’m trying to tick off all the Wainwrights -only about 200 left to climb!
 
Clair Williams
BVMS, BSc (Hons),
MRCVS
Veterinary Surgeon

Clair Williams, Vet, Highgate, Kendal

I graduated from Glasgow Veterinary School back in 2005; prior to this I had successfully completed a degree in Animal Science with Honours from the University of Newcastle upon Tyne. I have been a vet, practising in mixed practices since graduating from Glasgow. I started out in a busy 6 vet practice in Garstang, Lancashire, then returning home to the Lake District in 2007 to a mixed practice in Windermere. I made the switch to focus on a 100% small animal a year ago and look forward to continuing this with Highgate Vets, following joining the team in August 2016. I enjoy being a General Practitioner, meeting you, the client, your pets and the varied cases that these bring in surgery, dentistry and medicine.In my spare time I enjoy outdoor adventures, mountaineering and walking the hills in the Lakes & Highlands with my husband John and our two Border Collies Skye and Islay, while both of us are involved with the Lake District Mountain Rescue Searchdog Association, John as a handler with our Graded Search Dog Skye and I as one of their Honorary Vets helping ensure that both Search Dogs and Handlers are supported by the latest vaccinations, dog health and welfare skills.
Stephanie Heys
BSc, BVSc, MRCVS
Veterinary Surgeon

Stephanie Heys, Vet, Highgate, Kendal

After growing up on the Isle of Man I spent 3 years at the Royal Veterinary College in London undertaking a BioVeterinary Science degree before qualifying in Veterinary Science from the University of Liverpool in 2014. I have spent the last few years in small animal practice in Preston and Manchester. I recently moved to Cumbria with my husband and started here at Highgate in May 2017. I enjoy the variety and challenges of everyday practice and look forward to meeting all your pets large and small. In my spare time I enjoy all things outdoors especially running and walking on the fells with my Patterdale terrier Harry and exploring the area by bike most importantly finishing off at a teashop for cake!
Michelle Read
Dip CABT, RVN
Head Veterinary
Nurse

Mini_Michelle

I joined Highgate Vets in March 2016 as an experienced, qualified nurse. I graduated from Bristol University in 1995, where I spent 18 years working at a first opinion and orthopaedic referral practice as their Head Nurse, so I have many years of experience to bring to the team at Highgate Vets.
I have always had a special interest in animal behaviour and in 2002, I completed my Diploma in Companion Animal Behaviour and Training which is an accredited certificate qualifying me to treat behavioural problems in both dogs and cats. So, if you are experiencing any difficulties with your pet that you would like to discuss, please feel free to call the surgery to arrange for an assessment appointment.
When not at the surgery I can usually be found either on my horse, who I have owned for over 20 years now, or climbing mountains with my partner!
 
Vicky Hannah
BSc (Hons) RVN,
MBVNA
Veterinary Nurse

vikky_hannah

I graduated from Middlesex University in July 2007 as a registered veterinary nurse and joined Highgate Veterinary Clinic in November 2007.
I worked part-time before taking a sabbatical to travel to Australia, New Zealand and America. Whilst away I volunteered as a veterinary nurse for an animal charity and rehabilitation organisation. On my return I started nursing full time at Highgate Veterinary Clinic before starting my maternity leave in March 2012 to have my daughter Sophia. I returned to work in February 2013 and now work part time.
A typical day at work consists of caring for in-patients, taking blood samples, monitoring anaesthetics, administering medication, developing x-rays and discharging patients. It also involves reception work which can be anything from completing insurance forms and giving advice to booking appointments.
I have an tabby cat called Roxy, she is a great family pet and very tolerant of my daughter!
Most of my spare time is taken up with my family and I enjoy horse riding when I can. Animals have always been a part of my life and this is my ideal job.
 
Kim Winder
RVN, MBVNA
Veterinary Nurse

kim_winder

I joined Highgate Veterinary Clinic in August 2010 as a newly qualified veterinary nurse after graduating from Myerscough College in April. I previously worked in a small animal practice in Morecambe for 4 years.
I work part-time as I have a daughter that keeps me busy while am not at work. My day to day roles in the practice include monitoring anaesthetics in everything from small furries to Newfoundlands. I also care for in-patients; this includes taking them out for walks and giving them lots of fuss and cuddles. I also get involved in fixing the computer if/when the practice has a technical issue.
My main areas of interest are weight watchers in pets and the basic behaviour we see every day in practice.
At home I have a 3 year old Labrador called Brook, who is very well behaved and keeps us active. I also have a 7 year old tabby cat called Tinkerbell, I’ve had her from a very young kitten as she was found in a bucket in someone’s garage.
 
Shaney Staveley
RVN
Veterinary Nurse

Shaney-2

I joined Highgate vets at the end of June 2014 as a qualified veterinary nurse. I grew up in the area of Kirkby Lonsdale and attended Queen Elizabeth school, as a sixth former I worked as a Saturday girl at the local mixed veterinary practice, I knew this was the right career for myself as I had always cared for animals from a young age. I continued working as a veterinary nurse for many years and gained lots of experience and knowledge through working in well established practices and attending Berkshire College Of Agriculture. I passed my veterinary nursing examinations in September 1999 and became a fully fledged qualified veterinary nurse. My previous job was in a very busy small animal practice in Rossendale, I enjoy running nurse clinics, dentistry and emergency critical care. I have returned back to practice after a few years out while lovingly rearing my two daughters, family life is very busy and we have lots of fun and lovely walks with Elly, our three year old blue roan cocker spaniel, we are looking forward to extending the family with two Netherland dwarf rabbits.
I shall look forward to meeting you and your pets and I am sure we can share some funny and interesting stories about our animals.
Lauren Rigg
BSc (Hons) Biology,
Registered
Veterinary Nurse

Lauren profile pic mini

I graduated from Liverpool John Moores University with a degree in BSc Biology in July 2013 and I have worked in retail for 4 years working in stores such as Laura Ashley and Hotel Chocolat. Whilst working in Sheffield for a year, I volunteered at various rescue organizations and farms and after 3 weeks work experience at a veterinary clinic I knew this was the profession for me. I joined the Highgate team in September 2014, and will start my veterinary nurse training at Myerscough College in January 2015. I love the dynamic, exciting nature of the work involved, learning something new every day thanks to the skills and experience of the rest of the team.
In my spare time I love keeping fit being an avid member of my local gym and a rowing enthusiast, rowing competitively since university. At home I have a 1 year old Jack Russell called Penny who keeps us busy!
Emily Shaw
BSc (Hons), RVN,
Registered
Veterinary Nurse

Emily web profile

I graduated from Myerscough College with a BSc Honours Degree in Veterinary Nursing in 2016. I have gained experience working in Carlisle at a small animal first opinion practice for over 6 years.
I started at Highgate in June 2017, looking to further develop my skills and experience. I have an interest in nursing animals, assisting to provide holistic care at a high level.
I lived in Carlisle for over 20 years and due to growing up in the countryside, I enjoy wildlife walks and spending time with nature. This is especially enjoyable when accompanied by my collie x Labrador, who is 12 years old.
In my spare time I also find pleasure in working with charities. The Penny Jones Animal Hospice near Carlisle is close to my heart and I often help raise money and provide care for the animals there.
Kate Evans
BSc (Hons)
Environmental
Geosciences,
Student
Veterinary Nurse

Kate Evans Student Vet Nurse

I graduated from the University of Edinburgh with BSc (Hons) Environmental Geosciences in 2013. Since then I’ve been involved with research and conservation of manta rays and whale sharks in Mozambique. I’ve worked as a safety diver in helicopter underwater escape training for an offshore survival centre in Aberdeen. And until recently I have been working as a shark guide up in Scotland where we were running tours to find and snorkel
alongside the UK’s largest fish – the basking shark! When I’m not chasing big fish, I like fill my days drinking tea and cuddling my two rescue cats –
Blue and Sid.
I have volunteered at multiple animal charities and farms over the years and after several weeks of work experience at Highgate I realised that
veterinary nursing was for me! I joined the team in March 2017 and will start my veterinary nurse training at Myerscough College in September 2017.
Molly Watson
BSc (Hons)
Geoscience,
Animal Nursing
Assistant

Molly Watson Animal Nursing Assistant

I graduated from Keele University with Bsc (Hons) Geoscience in 2014, I loved studying for my degree but decided after attempting a PhD in the same field (where I luckily got to spend a lot of time in the Western USA) that carrying on in academia or the geoscience industry wasn’t for me.
I moved back home to the South Lakes and worked at a boutique hotel for a 18 months where I gained a variety of skills in a very diverse role. During this time I realised my only real passion other than geology was animals, especially dogs! I worked briefly at a doggy daycare facility before finding my place as an Animal Nursing Assistant at Highgate, with the hope to eventually train as a veterinary nurse here!
In my spare time I enjoy walking in the Lakes with friends and all the dogs in my life (Jack the Lab, Tia the Staffy cross and Rufus my ‘God Dog’ the Cocker). I like camping when I can and I have just got a mountain bike so hopefully I can say that too!
Elizabeth Mason
BSc (Hons) Zoology,
RVN, MBVNA
Practice Manager

Elizabeth_Felfie

I joined Highgate Vets in August 2005 to work as a receptionist during my gap year, before starting my degree in Zoology at the University of Leeds. Throughout my degree I returned during the holidays to cover support staff annual leave and I carried out an administrative role following graduation. In January 2011 I started the Level 3 Diploma in veterinary nursing at Myerscough College and became a registered veterinary nurse in August 2013.
In September 2016, I was promoted to practice manager and so I now work full time in the office and across both surgeries. I am responsible for the practice marketing, including online representation of the practice such as the website and Facebook page. I plan and co-ordinate practice promotions, create information packs and leaflets for clients and respond to the many emails we receive each day, plus much more. I am currently studing for a post-graduate Certificate in Veterinary Business Management through Liverpool University.
I live on a dairy farm with approximately 100 Holstein cows and calves and 4 free ranging hybrid hens. I enjoy helping on the farm, especially driving the quad bike and feeding the young calves. I have played the flute since I was 7 years old and am part of Flutes & Co, a Kendal-based flute choir with over 20 other flautists of all ages.
 
Amanda Stephens
Receptionist

amanda-stephens

I joined Highgate Vets in February 2011 on reception. I greet people, book appointments, manage client accounts and deal with day to day enquiries and technical support.
Originally from Wales, I moved to Cumbria in September 2010, as my partner relocated through his job. I have previously worked in veterinary practices in Wales and Lincolnshire.
In my spare time I enjoy walking and training Fern, my 9 year old Hungarian Viszla or exploring the countryside whilst riding my horse Purdy and sometimes Fern comes too.
Anne Woodhouse
Receptionist

anne_woodhouse

Before moving to this area I lived in Norfolk where I had a part time job as a veterinary receptionist. I have also worked as a dog beautician, washing, grooming and trimming all breeds of dog, and have volunteered at a cat sanctuary.
I joined the team at Highgate in April 2009 and work four afternoons per week. As a receptionist I answer the telephone, book appointments, greet clients and help clients with queries. I also prepare repeat prescriptions and do some paper work, including filing and booster reminders. I enjoy all aspects of my job, especially having the opportunity to meet all the clients and pets.
When not at work, I enjoy walking my dog Bouncer, especially in the Lakes. I like to spend time in the countryside and garden that is home to two very special rescued ex-battery hens Harriet and Rose. They get very jealous at times as I enjoy feeding and watering the visiting wildlife and they believe all my food and attention is just for them. I am especially interested in hedgehogs and I care for those that need help to gain weight to be able to survive winter.
Also, I have recently acquired a little stray cat that has been wandering around our village for some time. She is now becoming more trusting after lots of tasty offers of dinner so I feel I can now say that she has a permanent future home with us.
 
Anne Price
Receptionist

Anne-and-Samson

I grew up on a livestock farm to the east of Kendal and loved being out with the farm animals, dogs and cats. After university I joined the Royal Air Force where I met my husband and, between my career and his, I moved around for 27 years, including living in the USA, Germany and Turkey. My husband recently retired from the RAF and we have returned to Cumbria where we intend to stay!
As well as my early career in the RAF, I have worked in Human Resources and also as a teacher, teaching ‘English as a Foreign Language’. I have now taken up the challenge of becoming a receptionist at the Highgate Veterinary Clinic. My role involves telephone work, booking appointments, fulfilling prescriptions to name a few of the tasks and no two days are the same. There is a lot to learn but I love to find out new things and I really enjoy helping people and their pets.
Outside work, I enjoy walking and hiking, and my husband and I can often be found out on the fells. We have a 10 year old ex-military search dog to keep us company and he seems to enjoy his hikes as much as we do. In addition, we are looking for a new home with the hope of having sufficient land to keep a few chickens and possibly some bees.
Hannah Woods
Receptionist

Hannah Woods and her dogs

I grew up moving around different places in the UK, but I have finally settled in Cumbria and joined the Highgate Veterinary Team in October 2016 as a receptionist at the new Beezon Road Clinic. I’m really enjoying myself, and no two days are the same!
I’ve always loved animals, and over the years have had pet rats, snakes, birds, a horse and dogs. I take a special interest in breeding, my husband and I breed Shetland Sheepdogs, and I am actively involved in promoting our other breed, the Stabyhoun, in the UK. I am on the Breeding Advisory Committee for the UK Stabyhoun Association to ensure that we have a healthy, diverse population of this rare breed, and spend far too many evenings just researching bloodlines!
I currently have 3 dogs at home, Stella and Sky are Shelties, and Mieke is our Stabyhoun. I’m happiest when I’m in the puppy pen with my babies! My other interests are fell walking, horse riding and dog training – any animal related really. I love to hear about owners pet’s and the antics.
Kath Mason
Accounts Assistant

kathmason

I joined Highgate Vets in 2004, and mainly deal with the book-keeping and accounts. Previously, I worked for the subsidiary of a Bank carrying out secretarial duties. I left to bring up my family. When my children started Secondary School, I worked part-time as a secretary for a Chartered Surveyor. I work at Highgate Vets upstairs in the office on Fridays, but at other times I work for an accountant, and I do book-keeping at a local Hotel.
I spend most of my time helping to look after our 100 Holstein cows and calves on the family farm. This involves assisting with herd management, taking milk samples for testing, and compiling the farm accounts. In my spare time I enjoy walking and reading.
Mary Gray
Saturday Receptionist

maryandbill

I joined the team in September 2015 as a Saturday morning receptionist. I go to QKS sixth form and am studying Maths, Philosophy and Ethics, Geography and Sociology. Outside of school I enjoy playing the flute and piano, walking and kayaking with my family and friends and I am also a keen baker. At home I help look after our lovely cat ‘Bill’ and two fascinating tortoises called Connie and Gertrude.